yeah.......ain't it great? I was in a week long meeting last week with contractors who are in India. This is the design stage of a 3 yr multi multi million dollar project. I tried so hard to be able to understand the developers. They hold such critical information for the success of the tool...they can tell us how much customerization is needed and how best to fit our processes into the software....I could not for the life of me understand them. I could hear the frustration in the voices of others on the call and in the room as time after time they were asked to repeat what had been said.
It was PAINFUL.
I'm not sure how to do system design when there is such a huge communication barrier. It seems totally crazy that everything takes 10 times as long, but i suppose in the name of globalization, these are the dues we pay?