I was told there wasn't an estimate on my piece yet, but once there was one, I would be contacted. I heard nothing until this morning.
It turns out that the first repairman (for lack of a better term) was going to charge no less than $400. It seems a policy was in place on prong repair. It was all the prongs, or none it all. I only needed the prongs on one diamond repaired, not five. So, the jeweler demanded the rings be shipped back, and they were sent out to someone who would do only the work requested for...$195!
I was so pleased, I exclaimed to the man on the phone, "I love you!"
He laughed, asking, "So would that be a 'yes'?"
It makes me happy that someone was honest and thoughtful to take the time to save me money. Assuming the work is done as promised, I will be a loyal customer. I'll be sure to let them know tomorrow when I collect my rings.
Honesty before a dollar...it renews my faith in humanity.



