Lawand Tourism Mission Statement

To efficiently offer the most appropriate product and the best possible service, to both the travel trade and the traveling public.

Lawand Tourism is guided by its core objective of delivering distinguished service.                            

Lawand Tourism :

Lawand Tourism was established in 1995, in Australia. It is the most prominent Australian Inbound Tour Operator active in the Middle East, providing quality land arrangements tailored for the regional markets. Lawand Tourism is headquartered in Gold Coast, has a permanent office in Sydney and in season, has a representative office in Melbourne. Lawand Tourism holds Queensland travel agent license number TAG1792 and is a full member of the Australian Tourism Export Council, adhering to strict financial, professional and ethical standards.

Lawand Tourism set up its own permanent Regional Marketing and Support Office in Dubai, in 1996. It has its own Tourism License, number 512110, from the Dubai Government’s Department of Tourism and Commerce Marketing. This office is responsible, region-wide and all year round, for planning and implementing the on-the-ground marketing activities and for providing the support for its partner Travel Agencies. In March 2000, Lawand Tourism Dubai was appointed the Regional PSA for Star Cruises, the leading Cruise Line in Asia-Pacific and the first Global Cruise Line. In 2003, Lawand Tourism Dubai strategically expanded its product portfolio to include quality land arrangements in the Far East, New Zealand and the Pacific Islands, complementing its core products Australia and Star Cruises. Since mid May 2005, Lawand Tourism has had its own full-fledged Inbound Operations in South East Asia, from its own permanent Regional Office in Kuala Lumpur. Partner clients in the Middle East now have access to consistent and comprehensive services for the majority of East-bound travel.

Lawand Tourism opened its own permanent Marketing Liaison Office in Riyadh, in February 2003. This office is responsible for all marketing activities of Lawand Tourism in Saudi Arabia and for providing destinational information to both the travel trade and the traveling public in the Kingdom. Lawand Tourism opened its own permanent Marketing Liaison Office in Kuwait in February 2005, with the same objectives and responsibilities.

Lawand Tourism embraces the latest technologies. All bookings and enquiries are made online, using TOURPLAN, a well-known developed system, providing fast response to partner clients, clear booking requests to partner suppliers, up-to-date booking information to the Lawand Tourism customer relations team and statistical reports to the Lawand Tourism management team. Lawand Tourism has invested heavily in TOUPRLAN, a pure Online Reservations system, which will be rolled-out to selected partner clients across the Middle East starting September 2008.

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http://lawandtourism.com