I have taken a job as a cashier. Now, this isn't my normal occupation, but I needed to stop isolating and get out more for my own sanity. What I have witnessed in the behavior of customers is appalling!
Here are some clues:
The person scanning your groceries does not set the prices. Why even bring it up with him or her? Dumping on others over the frustrations of the cost of shopping is ignorant beyond belief.
The people waiting in line behind you are tearing their hair out as you insist on counting out the exact change for your merchandice. Yesterday, the total came to $168.88. You gave me 8 twenty dollar bills, one ten, and slowly counted out eighty eight cents in small change (170.88). Now you have two one dollar bills to file away carefully in your wallet...then your freaky kid starts screaming to go on the horse ride, and you have the nerve to ask me for CHANGE!!!! Are you kidding me??????????????
I swear some people must suffer with OCD regarding their change. MONEY IS MONEY, people!
Your kids are NOT CUTE to the hard working cashier who babysits your brats while you read the tabloids.
Talking loudly on the cell phone, and have the cashier stand and wait for you to finish before she can talk to you about the total...is just plain rude.
A guy pulls up a buggy full of syrup. A BUGGY FULL OF SYRUP! He thought he hit paydirt with a sale and wanted to make sure he bought every last bottle of this syrup on our shelves. I start to ring it through and he says I am (I AM) wrong about the price...it is on sale for such and such and he stands there insisting I ring it in manually. A price check is done, and he has the wrong name brand. He leaves the buggy full of syrup on the belt and runs off in a huff. Someone else will clean up his ignorance, again.
People leaving perishable items at the tabloid rack, cause they suddenly realized they don't want the item. Don't bother taking it back to the cooler where you found it, it will rot where you place it and the cost of shopping will continuing to rise.
If a cashier says, "Hello, how are you today?" ANSWER HIM OR HER YOU IGNORANT BITCH! A simple 'fine' will do. You are out in public, afterall.
A lady walks up with her arms full and dumps them on the belt. She suddenly remembers she forgot something and runs off. I scan all of her items, and like the customers lining up, I wait for her. She finally comes back with another arm full of crap and dumps it on the belt without so much as an apology. What makes people think they are so important to the world we don't mind waiting for you and your narcissistic attitude. You needed to get in line so fast and yet you had not even finished your shopping!!! Unbelievable.
Your card gets declined for non-sufficient funds, but it is the machines fault! Funny, yours was the only one rejected in the last four hours!
No, I don't know what ingredients you need for sweet and sour pork!
If you are in a grocery lineup, and there is food on the belt, and you are the next person standing there...it can be assumed that the next batch of food is yours. Last week I was called brain dead because the lone guy standing their only wanted cigarettes and the order below him was not his but I scanned one of the items, thinking it was. Oops, my bad. As I left to get his smokes, he yelled in loud tones on how stupid some people are, and that he was going to contact my manager for my stupidity. (FYI, my manager overheard his abuse, walked him to the door and politely asked him to not return).
You want to save the planet and use reusable cloth bags. Fine. THEN PACK THE GROCERIES YOURSELF YOU MORON...there is a production system in place with the bags we use, it is fast and convenient. We don't mind (and encourage) you to use reusable bags...but to just throw a ball of dirty bags for me to untangle and then carefully put your groceries away is a huge time kill, and the least YOU could do is assist in the process.
By the way, the plastic bags used today are ALL BIODEGRADABLE. We have to keep rotating them as they disintergrate very quickly. In addition, cloth bags that are not cleaned are a health hazard. Cross contamination of meat juices, and produce is high and dangerous.
Retail people are paid peanuts, and yet have to act as a personal concierge (do you know where another grocery store is who does carry elephant milk?); listen to your whining and bitching about the cost of living, endure your verbal abuse if an error is made, put up with your out of control screaming children, and so much more.
As a human resources manager by profession, I have a much deeper respect for the people behind the counters who must face the public day in and day out...with all of the public's personality disorders, bad moods, and negative energy it's a wonder you get served at all.
Many companies are enacting policies to NOT deal with abusive customers. I like that, and support the idea. You want to abuse people, fine...but be prepared to lose the customer service you think is your God given right.
Pretty soon you'll be scanning and packing your own food. There are stores with self-help tills already. Then who will be your soundboard for abuse?
And, at the end of this bitch session of mine, I'd like to thank the 80% of people who are kind, considerate, and very pleasant to deal with. I hope I made your day with my returned kind words and friendly smile today, if there is anything I can do to help, just ask. I'll go out of my way for you.
To inconsiderate, abusive, and ignorant shopping morons - YOU CAN KISS MY ASS!
*smiles*
