MANAGEMENT FUNCTION AND BEHAVIOR for MBA Students

Q1 : - What is system concept?
Or
Explain the term ‘system’?
Ans: - A system may be defined as a combination of several sub-systems.
For Example: - Human body is also a system which is a combination
of several sub-systems such as eyes, hands, legs etc.
Q2 : - Explain the components of a system?

Ans: - Following are the components of a system:-
i. Inter-related:- All the sub-systems of a system is inter related and interdependent such as marketing production, finance, HRM and HRD.
ii. Open System: - System is defined as an open system because every business man acquires inputs (Raw material, labour, machinery, money) from the environment and transformed it into finished goods.
iii. Achievement of goals: - The main aim of a system is to achieve the goals of the organization i.e. to generate profit at least cost.
iv. Boundaries: - It has to work within its existence.
v. Feedback: - It should provide the feedback in term of finished gds for the satisfaction of needs and wants of the customers.


Q3 : - What are the types of a system?

Ans: - A system may be of two types:-

Closed System: - A system may said to be closed when it does not interact with the environment. In other words, it is self- regulatory.
Open System: - It refers to the system which continuously interacts with the environment.
For example:-
i. Human Body.
ii. Social organization.


Q4 : - Explain the term “MIS”?
Or
Explain management information system?
Ans: - Management information system refers to the system which helps in providing related information to the management for making the best decisions at the right time.


Q5 : - Explain the tools of MIS?
Or
Explain the main elements of MIS?
Or
How would you make marketing information system more effective?
Ans: - There are three elements of MIS which makes it more effective: -
i. Time
ii. Accuracy
iii. Relevant

Time: - It means that the information should be given within the time limit so that manager can take prompt decisions.
Accuracy: - proper and accurate information should be presented to the manager so that problem of errors or mistake might not be happened.
Relevant: - The information collected and presented to the management should be concerned with management otherwise management could not give the best results to its organization.


Q6 : - Explain the levels of management.
Or
Explain the hierarchy of management.
Ans: - There are three levels of management:-
i. Top level management: - It is also known as upper or administrative level of management consists of board of directors, senior most manager and chief executives etc. It plays an important role in formulating the policies and procedures and taking key decisions.
ii. Middle level management: - It is also known as executory level of management consists of Branch managers, Divisional Heads and departmental heads etc. It plays an important role in interpreting the policies and issuing guidelines to lower management.
iii. Lower level management: - Lower level management is also called operational level of management. It plays an important role in achieving the goals of the top level management.


Q7 : - Explain the concept of planning?
Ans: - Planning means looking ahead for thinking before activity. It decides in advance what to do, when to do, how to do, and where to do it. It selects the best alternative course of action.


Q8 : - Explain the management Process?
Ans: - Management process involves planning, organizing, staffing,
directing & controlling etc.
Q9 : - Explain organizing?
Ans: - Organizing may be defined as a process of defining authority & responsibility of every individual.
Or
Organizing refers to the arrangement of all the resources i.e. Physical, Financial as well as human resources for the achievement of business goals.


Q10 : - Explain the features of Planning?
Ans:- Following are the features of Planning :
(i) Planning is looking ahead :
It means it decides in advance what to do, where to do, how to do, where to do it. It bridges the gap where we are and we want to go.
Flexible :- Planning is flexible it means that it can be changed according to situated situation

(ii) Planning is required at all the levels of management:-
Planning is required at all the level of management i.e top level management, middle level management and lower level management.
(iv) Continuous Process :- It is a continuous Process because planning works continuously till an organization exist.


Q11 : Explain Controlling ?
Ans : Controlling may be defined as a process where actual performance is compared with standard performance so that correction actions are takes to make controlling effective.

Q12 : Explain the relationship between planning and controlling?
Ans: Planning means looking a head and controlling means looking a back. Planning helps in making efficient and effective utilization of available resource similarly controlling help in achieving the goals of business by comparing actual and standard Performance continuously. The main purpose of controlling is that every thing Occurs according to the predetermined plans. Planning and controlling both are the blades of same scissor.


Q13 : Explain the Steps involved in controlling Process?
Ans: Following are the Steps involved in controlling Process:
i. Setting standard
ii. Measuring actual Performance
iii. Comparing actual Performance
iv. Analyzing deviation
v. Taking corrective actions.


Q14 : Explain Motivating and leading?
Ans: Motivation means arousing desire among the subordinates to the best of their abilities for the achievement of organizational goals.
Leading means issuing orders, instructions, motivating the subordinates for the purpose of achievement of organizational goal

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Q15 ; What do you understand by the term ’MBO’?
OR
What do you means by management by Results?
Ans: It means when the manager motivates the workers by providing them leader to influence the behavior of works for the achievement of organizational goal is called management by objectives (MBO).


Q16: Explain the qualities of a good leader?

Ans: A good leader has the following qualities:-
i. Physical Personality
ii. Sense of Responsibility
iii. Knowledge of work
iv. Quality of honesty
v. Excellent Speaker
vi. Effective Communication Skills
vii. Self Confidence


Q17 : Explain decision making?
Ans: Decision making refers to the process of selecting the best alternative among the different alternatives for taking decision.

Q18: Explain Steps involved in decision making?
Ans: Following are the steps involved in decision making:-
i. Define the Issue on which decision needs to be made.
ii. Availability of different alternatives.
iii. Selection of the best alternative


Q19 : Why does decision making important?
Ans: (i) Commitment of Resources.
ii. Reduce the risk of uncertainty
iii. Way to reach at the best results.


Q20 : Which tools are important for decision making?
Ans:
Linear Programming
Queuing Theory
Game Theory
Probability
Risk Analyzing
Decision tree