How to get tracing files in Kaspersky AniVirus
and Kaspersky Internet Securty versions 6.0 and 7.0
Concerning to:
Kaspersky AniVirus 7.0 (all builds)
Kaspersky Internet Securty 7.0 (all builds)
Kaspersky AniVirus 6.0 MP2 (builds 6.0.2.614, 6.0.2.621)
Kaspersky Internet Securty 6.0 MP2 (builds 6.0.2.614, 6.0.2.621)
Kaspersky AniVirus 6.0 for Windows Workstations (all builds)
Kaspersky AniVirus 6.0 SOS
Kaspersky AniVirus 6.0 for Windows Servers (all builds)
After installing Kaspersky Labs products version 6.0 and 7.0 there may occur situations when the operating system “bluescreens” or Kaspersky AniVirus freezes, for example by computer boot or by task start. It might be a conflict either between Kaspersky AniVirus version 6.0 and some software installed on your PC or with the componentry drivers of your PC. If a fall occurs during a task performance then it is necessary to get tracing files of the Kaspersky AniVirus version 6.0\7.0 components.
How to get program tracing files:
- download the kavlog7.zip utility from www.kaspersky.com
- unpack the archive kavlog7.zip
- run the file kavlog7.exe on the computer where you have the problem
- select the necessary Level
from http://www.kaspersky.com/support/kav7/error?qid=208279197
